Feeling bad, when you lost your job. But even worth is after you applied EI (Employment insurance), the fund seems take forever to arrived in your bank account.
Follow-up the status of your claim (a.k.a Callback)
A callback request is sent by call centre agent when EI claimant tries to follow-up the status of their delayed EI claim. You must allow up to 5 business days after the date your request was initiated, for someone from processing office to contact you back for an update. If it’s your second time following up after the 5 days timeframe, the wait time will shorten to 2 business days and down to 1 business day at the third try.
If you are suffering financial hardship and has your claim processed under Dire need, your call back timeframe is 1 business day after the date your request was initiated.
First-time initial application:
You must wait for up to 28 calendar days from the date of application for a decision (assuming your ROE was submitted within the first week of your online application)
Renewal application:
You must wait for up to 28 calendar days from the date of application for a decision (assuming your additional ROE was submitted within the first week of your online application)
Waiting for a decision to be made:
You must wait for up to 21 calendar days from the date of your request was made for a decision.
General Inquiry
Please allow up to 2 business days + mailing time, to receive your answer.
Member of Parliament enquiries
If your request was sent through ministerial enquiries, you will receive your answer in approximately 1 business day
My Experience.
Those information was find online and thanks for unemploymentcanada.ca
in my case, I was left the company by Jan 15, 2019. and I was submit the EI request right way. After that, I was back to China until March 1st, 2019. during the time in China I was received some phone call from Service Canada. But I missed all the phone. After I can back, I am not sure what happening with my EI. I checked, but I did not have any mail from Service Canada.
So what I choose to do is register a Service Canada online account. turning out, they did not have my ROE. ( from my previous two companies) I guess the reason is both of them file the ROE by paper.
I bring my ROE, visit Service Canada, submit it to front desk. and they said they will have decision made by Mar 27, 2019. Not sure, why it took 19 days to issue the EI, during the time, I might can pay my rental and credit card bill.
That sucks.