Privacy Policy

Last Updated: [Insert Date]

TaxDeep.com (“we”, “our”, “us”) provides tax, accounting, bookkeeping, and related consulting services. We respect your privacy and are committed to protecting your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Our website address is: https://taxdeep.com

1. Information We Collect

1.1 When You Place an Order

During the online order or service request process, we collect information required to provide tax and accounting services, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Business or personal tax-related information you provide in the form
  • Service preferences or appointment details

Sensitive Information

Although we do not ask customers to upload documents directly, the order form may contain sensitive personal or financial information.

We treat all such information with the highest level of confidentiality and security, and we do not use sensitive information for advertising or marketing purposes.

1.2 Comments

When visitors leave comments, we collect:

  • Data shown in the comment form
  • IP address & browser user agent (anti-spam)

A hashed version of your email may be checked by Gravatar:
https://automattic.com/privacy/

1.3 Cookies

We use cookies for:

Essential site functions

  • Account login
  • Checkout / order completion
  • Remembering your preferences

Analytics & Advertising

We may use:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel

These tools collect anonymous usage data to improve our website and advertising effectiveness.

Cookies do NOT track or use any sensitive tax or financial information you provide.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Services

  • Process your order
  • Contact you about your service
  • Schedule consultations
  • Provide tax and accounting services
  • Issue invoices or receipts

2.2 Security & Fraud Prevention

We monitor activity to protect against unauthorized access or fraudulent transactions.

2.3 Legal & Compliance

Tax- or accounting-related data may be retained as required under Canadian law.

2.4 Marketing (Non-Sensitive Data Only)

We may use non-sensitive collected data (e.g., site behavior, cookies) for:

  • Website analytics
  • Remarketing
  • Advertising optimization

Sensitive information (tax info, identity data, financial details, etc.) is never used for marketing or ads.

3. How We Protect Sensitive Information

Because tax and accounting information is confidential, we implement enhanced security measures including:

  • SSL/TLS encrypted website (HTTPS)
  • Secure checkout via trusted payment processors (we never store your credit card numbers)
  • Limited internal access on a need-to-know basis
  • Encrypted communication whenever possible
  • Data minimization — only collect what is necessary

4. Who We Share Your Data With

We do NOT sell personal data.

We may share necessary information with:

4.1 Payment Processors

Such as Stripe or PayPal — for secure payment handling.
We do not store full payment card details.

4.2 Service Providers

For hosting, email notifications, security, or analytics.

4.3 Legal / Compliance Authorities (If Required)

Only when legally obligated (e.g., CRA investigations).

5. Data Retention

Orders and Service Data

We retain service-related data as required for:

  • Tax and accounting compliance
  • CRA audit requirements
  • Professional record-keeping obligations

Customer Accounts

Data remains until you request deletion, except where retention is legally required.

Comments

Stored indefinitely unless manually removed.

6. Your Rights (PIPEDA)

You may request:

  • A copy of your personal information
  • Correction of inaccurate information
  • Deletion of information we are not legally required to retain
  • To withdraw consent (for non-essential marketing cookies or emails)

Contact us at: [email protected]

7. Where Your Data Is Sent

  • Comments may be processed by automated spam detection tools
  • Analytics and advertising tools receive anonymized data
  • Payment credentials are handled securely by third-party providers

We do not send or expose sensitive financial or tax data to advertisers.

8. Advertising & Tracking Technologies

We may use:

  • Google Analytics
  • Google Ads Remarketing
  • Facebook/Meta Pixel
  • Bing Ads

These tools track:

  • Page views
  • Device/browser info
  • General location (city-level)

They do not track:

  • Tax information
  • Personal identity details
  • Sensitive order data

Opt-out options:
https://optout.aboutads.info/

9. Contact Us

For privacy-related questions or requests:

📧 [email protected]